Dunn Right - on Time!

Our Service

Did you know that there are more intricate components in your electrical system than any other part of your home? When something goes wrong with your electrical system, you want it fixed right away!

You’ve got to call somebody.  But who?

You’ve heard the horror stories…those electricians who come out and look at you as though you were a human ATM machine!  Sure they dive right in and fix the problem…never really telling you exactly what happened, but in a week or two, the problem’s back.  They’re out again…it’s fixed again…and you pay again!

Problems with your electrical system can be scary, stressful, expensive and even dangerous, but most electrical problems can be avoided with the right team on your side.

Our technicians are required to complete many months and even years of rigorous training before they’re allowed to ‘solo’ on repair or installation work.  And as a licensed electrical contractor, we insist that our technicians attend regular technical education and training programs.  They are also trained in communication skills, sales, finance, management and marketing.

They are drug-free, neat in appearance, mindful of their speech and respectful of your property.  In short, they are truly an elite group of whom we are very proud.

When our technician arrives at your home for an electrical diagnosis and repair, he will not leave until the problem is fixed and you are 100% satisfied.

 

SERVICE FEE

When you call us to your home to fix a problem, we’ll arrive ready for any electrical problem or situation.  Our trucks are stocked with more than $10,000 in tools and parts and our highly experienced electrical staff has completed years of diagnostic and repair training.

The Service Fee is a flat fee REGARDLESS  of how long it takes to identify your problem.  When you technician has located the problem, he will explain what it is and what options are available to you. 

Most small repairs are included in the Service Fee. If, however, your particular situation requires a more involved repair, your technician will explain the steps needed and the fees.

 

HOME PROTECTION PLAN

DES offers Home Protection Plans to help you protect your family and your home from from costly and annoying electrical problems.

  • Priority Service – When you need electrical service, you want it fast!  As a Home Protection Plan Member, you and your family are our first priority, and when you call us, you go straight to the front of the line!  Being a plan member is like having an electrician on call with his motor running just waiting for you to call.  It’s that fast!
  • Electrical Safety Inspection – Your family’s continued safety is our top priority.  That’s why we are here.  We will do a safety inspection for you today, and every year, we will return to your home to perform a complete electrical protection inspection to spot any new problem areas before they become a hazard to you and your family.
  • Service Satisfaction Commitment -  We promise you’ll be satisfied with any service we perform in your home for as long as you’re a Home Protection Plan member.
  • Exclusive Specials -  From time to time, you’ll also be able to take advantage of special offers and exclusive discounts we give only to our Home Protection Plan members!
  • A Home Value Booster – Your Home Protection Plan is also transferable to a new owner if you sell your home, and the peace of mind that it brings is a huge selling point!  Or it can move with you if you stay in our service area!
  • Safety Savings -  You receive a 10% discount on the products and services needed to bring your home up to the minimum standards of the National Fire Protection Association and keep you and your family safe into the future.

 

ELECTRICAL SERVICE GUARANTEES

The electrical panel is the heart of the electrical system in your home.  If the heart (panel) malfunctions or stops working, you could have a big problem.  All power coming from your utility company comes through this panel.  If your home has a fuse panel or an obsolete circuit breaker or even worse still…a panel that has lost its UL approval because it doesn’t operate properly, it might be wise to consider a new circuit breaker panel.

People commonly notice in their homes are flickering lights and outlets that don’t work sometimes but do at other times; if this happens- your electrical panel may have bad or burnt connection points within it.  Poor connections can lead to more damage and possibly lead to a fire!

Installing a new electrical panel in your home will increase your safety and peace of mind as well as increase the resale value of your home.  We can remove your old panel and install a new top quality panel within one day.  We will do this with as little disruption to you as possible, and we guarantee to have your power back on tonight before we leave your home.

When changing out your electrical panel, it is also a good times to determine if the main service (the main electrical power being supplied by your power company) coming into our home is large enough to handle all your electrical needs for today and for the future.  Your technician can calculate what your power usage is today and determine what your needs will be for the next 10 years!   He will then give you a complete evaluation of your system, for FREE!

Changing out an electrical panel and/or your main service is a serious project.  It’s a job for the electrician who has the manpower, experience, training and equipment to do it right the first time.  It’s a job for the electrician who will guarantee that the project will be finished on time; guarantee the workmanship for a period of 3 years; guarantee that the materials used are as specified and are up to code; guarantee that you and your home will be treated with the highest respect’ and guarantee not to leave your home until you are 100% satisfied.

We provide those guarantees and many more to you…in writing.  It has been and always will be our way of doing business.

 

Call Dunn Electric

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DID YOU KNOW?

Every year, American homes waste more than $13 billion in energy, an average of $150 per family.

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1448 Madison Street
Clarksville, TN 37040-3844
phone - 931-551-3600
fax - 931-551-4545
© Dunn Electrical Service | PO Box 123 | Clarksville, TN 37040 | 931-551-4545